Virtual Assistant:
Question and Answers

 

In our profession, we are often asked, ‘What exactly is a Virtual Assistant?’ Below you will find answers to some of the most common questions one might have about our industry. Please feel free to contact us with any other questions.

 

What is a Virtual Assistant?

A Virtual Assistant is a business owner who offers professional administrative & creative services from their home office. They provide the same services as a traditional in-house employee, for a fraction of the cost.

 

What services does a VA provide?

While most VA companies are able to provide administrative tasks such as answering calls, organizing emails and word processing, many Virtual Assistants specialize in areas such as web design, real estate, HR, recruitment…the list goes on.

 

Who should hire a VA?

A Virtual Assistant can work for just about anyone! A student who needs a paper proofread, a busy mother who needs help organizing a party, a business professional who needs professional administrative assistance but can’t afford to hire a full time employee. We can lend a hand to anyone who needs it!

 

Is it cost-effective to hire a VA?

Virtual Assistants save you money in a number of ways. We handle all of our own expenses – you do not have to worry about benefits, office space, vacations, sick time. We have all our own equipment – you do not need to purchase anything for us to get our jobs done. We only bill for the time we worked – no breaks, idle time, vacations – we can accomplish tasks in less than half the time of an employee who works 40 hrs/week. Most importantly, Virtual Assistants work WITH you, to ensure success of your business, and your customer satisfaction. While you are focusing on revenue-generating tasks, we are working as your virtual shadow, ensuring all the ‘little things’ are taken care of.

 

Should I hire a VA who lives near to me/ my business?

The great thing about hiring a Virtual Assistant is that we are virtual! We can work for anyone, in any time zone. 99% of our projects are completed online, with correspondence by email, telephone, fax & online messaging services

 

How much does a Virtual Assistant charge?

Most Virtual Assistants charge between $20 - $50/hour, or a flat fee, depending on the project. You may think that is a lot – but please take a look at the cost-analysis of hiring a VA over a traditional administrative assistant – you will be stunned at the amount of money/time a VA can save you!

 

Cost Comparison

 

  Virtual Assistant
Full-time Employee
     
Hourly Rate of Pay
$30.00*
$17.00
   
Benefits @ 35%
(Dental, Health, Sick Days etc.)
none $5.25
Overhead @ 50%
(Office Space, Equipment & Office Supply expense, UI Insurance, Worker's Compensation, Overtime Pay, Administration Costs)
none $7.50
Vacation Pay @4%
  $0.60
   
Total Effective Rate
30.00 30.35
Hours Per Year
780 2080
Annual Bonus
  1000.00
Total Annual Labour Cost
$23 400.00
$64 128.00

You Save $40, 728 per year!

*rates are example only